Dalibo offers clear support plans. Our assistance is designed to protect and secure your data and your services. Dalibo guarantees a quick response from a PostgreSQL expert to all your questions.
Our support plans
- Unlimited calls and e-mails
- Intervention time lowered to 2 hours maximum
- Security alerts via e-mail
- Unlimited access to our knowledge base
- On-site intervention in case or emergency
- Opportunity to take part in our workshops
- Price scale based on the number of instances we support
- Support of the main PGaaS public services
- Priority processing of your requests
- 24/7 coverage
- Distant connexion to ensure an efficent treatment of all malfunctions
- Active supervision on your instances including alert calling
- Distant databases management
- Three-monthly audits
- High availability service recovery support
- PostgreSQL management
Unlimited PostGIS support
Dalibo is in partnership with Oslandia to offer unlimited PostGIS support. This unprecedented collaboration offers a unique support gateway for your PostGreSQL/PostGIS databases.
For more details, contact us.
Download our support contract brochure to learn more about this offer.
Contact our expert team
Our technical assistance is available 24h/7.
If you’ve subscribed to our support, you can reach our team directly: